Reduce claim cycle times and improve outcomes – it’s win-win for insurers and customers alike! All it takes is a click and a tap!
Instant Access
Process starts with a simple SMS.
Easy-To-Use
Confirm basic information.
Location and Damage
Intuitive, customisable forms simplify data collection and input.
Additional Information
Claim-specific data collected from customer.
ClaimLink Submitted
Information received in real-time, photos and videos received and processed using A.I.
Proudly Working With
Key Features
ClaimLink empowers insurers to modernise claims processing while improving customer experiences. ClaimLink is part of the AUXION family of products powered by Mackessy Technology – a market-leader in insurer technology solutions.
Customisable
ClaimLink is fully customisable to ensure your brand identity is presented consistently and in-line with your business requirements. All forms and data collection are user customisable to ensure ClaimLink meets your needs both now and in the future.
Accessible
ClaimLink is designed to work on all smartphones – no application installation is necessary and our award-winning user interface ensures your clients submit quality information fast.
World-beating A.I.
ClaimLink has the ability to analyse client-submitted photos using intelligence data from over 25 million claims. Our Artificial Intelligence engine combines with ClaimLink’s data collection algorithms to assist in fast, accurate decision‑making.
Leading MI Reporting
ClaimLink is part of the award-winning AUXION platform and benefits from a full-featured suite of reports to ensure customer compliance and user activity can be measured with one-click reporting.
Connected Technology
ClaimLink is designed to work as a stand-alone system or as part of a wider technology ecosystem. We connect Insurers, Claimants and Service Providers to add efficiency, reduce costs and add value at every stage.
World-Class Infrastructure
ClaimLink is provided from best-in-class infrastructure. We use the most up-to-date technology and secure our systems with top level encryption protocols.
Perfect For Everyone
ClaimLink is designed to engage customers in a simple, easy-to-follow process to ultimately reduce timeframes and improve customer experience.
By streamlining information collection and analysis, ClaimLink reduces claim cycle times while increasing audit and oversight.
Request a DemonstrationArtificial Intelligence
Customer-submitted images are analysed using our market-leading A.I. This quickly detects damage and combines with AUXION Triage to direct claims into the optimum workflow.
Our A.I. solution continues to evolve and in August 2021 passed 25 million claims in it’s intelligence database.
Request a Demonstration
ClaimLink’s market-leading A.I. is powered by claims data from over 25 million claims...and growing!
Learn MoreClaimLink’s easy-to-use customer-facing system results in over 93% of claim submissions being completed within 24 hours!
Learn MoreCustomers are empowered to complete accurate, comprehensive submissions in as little as 5 minutes. Ensuring accurate location data, claim-specific questions and image/video data is received and actioned.
Learn MoreClaimLink Connects
With no device dependencies and unrivalled compatibility, all your customers need is a smartphone. ClaimLink takes care of the rest 😉
Full Triage and Claim Management
ClaimLink is part of the award-winning AUXION platform. This offers a fully integrated workflow either in your system or ours! Regardless of your process, ClaimLink and AUXION Triage can be integrated to give you real, tangible benefits today!
Telematics/"Black Box"? – No Problem!
ClaimLink can consume telematics/”Black Box” data to add greater levels of claim transparency and efficiency. Our A.I. powered solution is currently in beta – contact us to learn more.
